City of Meycauayan Bulacan
Residents
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Citizen's Charter

Residents → Citizen's Charter



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The Citizen’s Charter of the City of Meycauayan is a guidebook for anyone availing of the services of the city government. It is concise on the requirements, steps to take, and the responsible department and personnel so that delivery of government services is transparent and efficient in compliance with the provisions of R.A. 11032, otherwise known as the “Ease of Doing Business and Efficient Government Service Delivery Act of 2018” and its Implementing Rules and Regulations.
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I. Assisting Employee
  a. Courtesy
  b. Knowledge
  c. Professionalism
II. Process
  a. Process flow
  b. Quick delivery of services
III. Office
  a. Easy to locate
  b. Cleanliness
  c. Adequate seat for clients
OVER-ALL SATISFACTION RATING